Help & Feedback
Nord Design Systems Team provides support for its users. See below for different use cases and additional instructions on how to reach us.
Frequently asked questions #
Answers to the most common questions about the design system can be found in the Design System FAQ.
Slack channels #
Our team maintains the following Slack channels and provides support as time permits.
- For generic discussion and product updates: #design-system
- For support requests: #design-system-support
- For automated updates: #design-system-updates
Office hours #
We organize weekly design system “office hours” where you can show up with your design system questions, support requests, feature ideas, and to discuss about possible bugs. Office hours happen every Friday, 14:00-15:00 (EEST).
Email #
Messages sent to support@nordhealth.design will be addressed by the team as quickly as possible.
Contributing #
Nord’s contribution model allows feature teams to add new features based on their product requirements. At the same time, it allows us to keep an eye on the quality and consistency of the user experience. Please see contributing guidelines for more information.
API status #
Nord Design System has a public status page that informs our users about the uptime of our services. You can view our status page here.
Bug reports and support requests #
The Nord team accepts bug reports and support requests via our dedicated Slack channel or during the office hours. Bug reports submitted are saved to our issue tracker and posted to the internal Slack channels we use for monitoring.
