Help & Feedback
Nord Design Systems Team provides support for its users. See below for different use cases and additional instructions on how to reach us.
Frequently asked questions #
Answers to the most common questions about the design system can be found in the Design System FAQ.
Slack channels #
Our team maintains the following channels and provides support as time permits. If you have a feature requests or a bug report in mind, please keep reading further.
Office hours #
We organize weekly design system “office hours” where you can show up with your design system questions, support requests, feature ideas, and to discuss about possible bugs. Office hours happen every Friday, 14:00-15:00 (EEST).
Monthly meetups #
We organize monthly gatherings for people to stay up to date on Nord Design System. The aim is to walk through any new and/or upcoming features in Nord and address any questions you might have.
Messages sent to firstname.lastname@example.org will be addressed by the team as quickly as possible. You should note though that this is the slowest way to contact us. We prioritize requests sent via this form.
Nord’s contribution model allows feature teams to add new features based on their product requirements. At the same time, it allows us to keep an eye on the quality and consistency of the user experience. Please see contributing guidelines for more information.
API status #
Nord Design System has a public status page that informs our users about the uptime of our services. You can view our status page here.
Bug reports and contribution tickets #
The Nord team accepts bug reports and contribution tickets via this form or during the office hours. Tickets submitted are immediately saved to our issue tracker and posted to the internal Slack channels we use for monitoring.
Before submitting a new contribution ticket, please make sure you’ve walked through this process diagram that defines the process for adding new features into Nord.