Support

Nord Design System team provides support for its users. See below for different use cases and additional instructions on how to reach us.

Frequently asked questions

Answers to the most common questions about the design system can be found in the Design System FAQ.

Slack channels

Our team maintains the following Slack channels and provides support as time permits.

• For generic discussion and product updates: #design-system
• For support requests: #design-system-support
• For automated updates: #design-system-updates

Office hours

We organize weekly design system “office hours” where you can show up with your design system questions, support requests, feature ideas, and to discuss about possible bugs. Office hours happen every Friday, 14:00-15:00 (EEST).

Email

Messages sent to support@nordhealth.design will be addressed by the team as quickly as possible.

Contributing

We’re currently working on a revised contribution model for the feature teams. Please check back later as we’re still in the progress of updating this part of the documentation.

API status

Nord Design System has a public status page that informs our users about the uptime of our services. You can view our status page here.

Bug reports and support requests

The Nord team accepts bug reports and support requests via our dedicated Slack channel or during the office hours. Bug reports submitted are saved to our issue tracker and posted to the internal Slack channels we use for monitoring.